Purchase of Products
Each time you place an order you will be informed through an automatic e-mail that will inform you on the details of your order. If there is any pending issue at your order we will inform you with an e-mail or we will contact you at the telephone numbers provided at your registration or at the entry of your order to our website. Those messages are the basic requirement for the proper processing of orders and there can not be deactivated. We recommend you to monitor your emails and to retain them up to the order’s completion. In case you do not receive the relevant e-mails you must immediately contact us.
Payment through Credit-Debit Card:
Regarding the payment methods we inform you that in our e-shop all credit cards are accepted as well as through PayPal. In order to be safe we verify that each transaction to our e-shop is protected by high technology on line safety systems (SSL-256 bit).
If you wish to pay with credit card you must follow the instructions found in our e-shop. Also you must be present at the delivery of your order and have your credit card with you along with your identity. The receipt by a third person is not permitted. When the order is made by a company then the credit card must be issued on the name of the respective company and at the delivery of the order the authorized holder must be present with the credit card and his/her identity card.
All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL).
Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
COD [Cash On Delivery] (Payment upon receipt of your order)
You may pay the delivery employee upon delivery to your location. We remind you that according to the current tax provisions receipts over 500 euro are paid only through deposit / remittance at a bank account or charge to a credit card.
Receipt and payment at your order to the shop
If you wish to receive the products from our shop you can select the “Receipt from Shop” option. The update for the receipt of your order is made with an automatic email mentioning that the order is ready to collect from the shop. There are cases where products are not immediately available to the shop. In this case you will be informed through telephone in order to ensure the normal processing of the order. For your better service the receipt from the shop must be made only if you are informed with an email or through telephone. All orders remain to the shop up to 3 working days provided you are informed for the processing of your order. The payment of orders is made at the shop’s cashier at the receipt and you can use the following payment options: Cash, Credit or Debit Card.
Order’s minimum value
The order must exceed 9,99 euro in order to be processed.
When your order exceeds 9,99€ you are not charged with delivery fees.
Completion of order
Upon completion of your order a message will be displayed at your screen (i.e.: Your order is successful! Your order number is A1B2C3, in order to track the stage of your order please click here).